How to let users trust their websites
[China Glass Network] Everyone knows that the most important thing in online marketing or e-commerce is the issue of integrity. Solving the problem of good faith can dispel customer concerns. In particular, there are more and more C2C and B2C websites, large and small. How to make users trust their websites is more important to consume on their own websites. However, for some brands that have already done well online, then network marketing will generally not worry about this problem. Below, Peng Yucheng briefly talks about a website that allows users to trust the seven aspects that need to be done. Women Leggings,Women Stylish Leggings,Patterned Leggings Women Lingeries Co., Ltd. , http://www.lingerie-manufacturers.com
1. The website should be professional: the design of the website is like the appearance of a person, and the impression given to the person is generally from the appearance. The professionalism of the website is not only reflected in the art and page layout, but also really valuable to the users, and can really help them solve the problem, but the former is easy to solve. After all, the goal of online sales has been done very well. The key is to the latter.
2, the content of the website is detailed: Since your website has set the relevant sections, then it should be that each section has corresponding content, newer content, if the content is original, it is better. If you can't write, at least let the reprinted content become a face. Secondly, the basic sections of the website, such as: company introduction, contact us, product introduction, must be very detailed.
3. Third-party qualification: This qualification can be added to the website to increase the trust of users. I have seen many corporate websites put Baidu and Google's logo on the cooperation website. In fact, I feel that it is not necessary. If we put it in the same industry. It is better to compare the certification pictures of authoritative organizations and the reports of news media.
4. Tell the user the truth: Every word that is displayed to the user on our website must be true, not bragging. This is mainly used to solve the customer's doubts. Now every industry has a lot of competition. If you don't tell the truth, if the customer feels that he is being fooled, this will not only lose a customer, but even his friends around him will not go to your website.
5, online customer service, contact information: online customer service is not less, to ensure that users can easily communicate with customer service, and if the site wants to add QQ number, put a few more QQ number. Secondly, the contact information displayed on the website, such as: phone (landline, 400 phone), fax, e-mail, the more detailed address, the better, these things are listed to let users feel that your website is very honest, and more willing to be with you Trading on the website.
6, after-sales service: money back guarantee must be written clearly, many customers are worried about buying your product if there is a problem, how to do, then our website's after-sales service will clearly list the solutions to each problem, let Customers dispel their concerns. In fact, the general purchase is not a quality problem, it is the customer's own heart, including the same thing I buy. When doing this work, you should consider the products of your peers. If the requirements for returning other products are within 1 week, you can make an unconditional return within 1 month. This can also indicate that you are confident in your products.
7, customer comments: I have seen a lot of e-commerce sites commented very well, the site has a lot of hot product reviews, followed by general products, both positive and negative comments, but it can be seen that many The website itself comments, and many customers have to look at other people's opinions and questions when choosing products, then these comments will greatly promote these customers.